Tuesday, June 28, 2011

Cancellation Policy

I was sitting in my office today waiting for a no show.  I would like to know why people bother to book appointments and then don't call or show. I could have filled that spot with another client who is on awaiting list.  Can someone tell me why someone could not just call 24 hours a head of time?  I would have been able to help someone that really needs it.
I have now set up a new policy you don't show you will be billed. It isn't fair to me or my clients who need help to waste time on people that can't call 24 hours in advance.

Dr. Joyce Gale
770-966-5200

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